When you are looking for advice from someone who has experienced something similar to you, you seek out people who share your interests and deserve your trust.
Here are a few comments to share with you…Family Members
My mother was a resident of Heritage before you moved to your new facility. My aunt was a resident before and after the move. You are a wonder. Never forget that. The care and services you provide your residents and their families is something thay many years later we not only do not forget, but thank you for.
My mother lived at Heritage for eleven years, and not a visit went by that she didn't tell me that she felt at home. My father has lived at Heritage Estates for two years, he always smiles when he tells me how there is always someone to talk to, or walk with. He loves his room and his view of the front entrance. Often his comment is, "This is a really nice place to live. It's a really big place!"
A thank you note is hardly sufficient to express my deep gratitude to the residents and staff at Heritage Estates for blessing my mother's last days on earth with a welcoming fellowship and expert and dedicated medical and personal care. She had moved into the Lodge with our high hopes for a long tenure there, but in the short week she lived, she and her family and friends experienced the full range of the quality care provided. You gave her the incomparable gift of a quiet and beautiful passing in the setting of unparalleled loveliness and tranquility surrounded by love and the comforting care of supremely skilled staff. The Lodge chapel was therefore the appropriate venue for her truly memorable memorial service and I was much touched to find on the altar a plant from the residents and staff which continues to be a living gift to her memory. On her behalf, and, overwhelmed by the comfort and support I myself received from your staff during these darkest days, I am deeply grateful.
All of you touched my life, my fathers and my mothers! When she was able she always called you her friends! She always said you took excellent care of her, and the food was very good! I know at times your jobs are difficult, but never forget…all the big and little things you do make a big difference! May God Bless each and every one of you!
Thank you so much for the plant in memory of my daughter. What a "loving" group of employees. No one will ever find such a great group any place else. I just can't say enough "good" about everyone.
The loving care Connie, Bob and the entire family received from everyone at Heritage Estates cannot be repaid and will never be forgotten. Your compassion has been a constant blessing. We love you, dear friends!
The Family of Connie
At difficult times like this words cannot express appropriately the appreciation and gratitude we have for Heritage Estates, your administration, and especially the staff who attended to our Mother. Having been around nursing homes many years, I can truthfully say Heritage is, as my brother says, "The Country Club" of care facilities.
Family of Esther
There are simply no words to express our heartfelt thanks for the sympathy and compassion you have shown toward our family during this time of need. We are deeply grateful to you all. Thank you so much for taking great care of Virginia.
Family of Virginia
No testimonials found.Residents
I want you to know how nice it is to have a place like this to recover in. The reason it is so nice is the people who work here, every one of you care about the people you care for. I will always remember you.
This is in regards to my stay at your facility. When I arrived at your facility I was very weak and down somewhat emotionally. When I left the facility 10 days later I was physically and emotionally ready to go home. The care I had while residing in your facility was really fantastic. The food was great and the nurses were also fantastic. I really cannot say enough good things about my stay. I want to especially thank all the people in the physical and occupational therapy department. They were all very professional and caring people. They got me physically and emotionally ready to go home and feel confident that I would get along very well. I would highly recommend your facility to anyone who is ready to leave the hospital but not well enough to go home.
We likened our stay at Heritage Estates to the Marriott Hotel - where the service provided was "Plus One" and like the Marriott, everyone at Heritage Estates always went above and beyond. Personally greeting us upon our arrival, welcoming the family dog for therapeutic visits, providing the wonderful courtesy cart full of tasty treats - all of this just demonstrated the incredible lengths everyone went to ensure we were comfortable and our needs were met.
Family of Gene
I want to thank everyone for their cares, prayers, and the professional services I received from Heritage Estates. It's a wonderful place and so are all of the people that work there. There's none any better.
On behalf of myself and all our family physicians we want to say thank you for the nice gift certificate for Doctor's Day. You have a wonderful facility and we are please to recommend it to our patients when needed.